The State Bank of India (SBI) has increased the security of online transactions by introducing email OTP authentication in an effort to give their online customers greater protection and safety.

Customers of SBI can now receive OTP notifications for transactions made through internet banking on the email address on file. At this point, they can use email OTP to secure their transactions.

SBI said via a Tweet: “Always go for safe and secure digital transactions. Activate OTP notifications for your registered email address right away!.”

How to activate SBI OTP through email

According to the tweet, here are simple steps to activate the option.

Step 1: Login SBI internet banking

Step 2: Under retail internet banking, click on profile section

Step 3: Click on ‘High Security Options’

Step 4: Click on ‘OTP over- SMS and Email’

Now get OTP notifications for internet banking transactions on your registered email address.

According to the SBI website, customers should know these important safety tips when doing online transactions.

• Mandatory Profile password change after 365 days introduced for added security.
• Customers who have installed “SBI Secure OTP App” on their mobile and completed registration process will now receive Login OTP for OnlineSBI.com on the app instead of SMS OTP.
• Call SBI toll free on 1800 1234 and 1800 2100 and get a wide range of services through SBI Contact Centre.
• For added security, new functionality to maintain per day and per transaction limit for general merchant payment transactions has been implemented. Please visit Define Limit under profile section.
• SBI never asks for your Card/PIN/OTP/CVV details on phone, message or email. Please do not click on links received on your email or mobile asking your Bank/Card details.

As per the website, “After you have logged in, you will not be asked to provide your username and login password again. Also, you will not be asked to provide your CREDIT or DEBIT CARD details while using internet banking. If you get a message (such as through a pop-up) asking for such information, please do not provide this information no matter how ‘genuine’ the page appears to be. Such pop-ups are most likely the result of malwares infecting your computer. Please take immediate steps to disinfect your device.”