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SBI Customer Service Number: What is SBI’s latest customer service contact number?


SBI Customer Service Number: What is SBI’s latest customer service contact number?

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In order to provide customers with a personalized experience, State Bank of India (SBI) announced the launch of its next-generation Contact Centre service.

According to an SBI press release, the bank will now offer 30+ financial options which will be available for 24 hours a day, 7 days a week from the convenience of home, and offered in 12 languages.

Currently, the Contact Centre serves in 12 languages includes Hindi, English, Telugu, Bengali, Tamil, Kannada, Marathi, Malayalam, Odia, Gujarati, Assamese and Punjabi.

To further streamline the procedure, the bank has developed simple-to-remember 4-digit toll-free numbers (1800-1234 or 1800-2100).

According to the SBI press release, “The customers can avail of an array of services related to accounts, ATM cards and Cheque book, Emergency services (ATM card or digital channel blocking), access to digital products and support, product information, etc. The bank has provided revamped, simplified scripts, and soft skill training capabilities to resolve most banking queries effectively on the call to all the customer support representatives. In the future, the bank aims to explore embedding advanced AI/ML-based technologies, including conversational IVR, and voice bots.”

According to the SBI website, ” Please Call SBI’s 24X7 helpline number i.e. 1800 1234 (toll-free), 1800 11 2211 (toll-free), 1800 425 3800 (toll-free),1800 2100(toll-free) or 080-26599990. Toll free numbers are accessible from all landlines and mobile phones in the country.”

SBI toll-free helpline numbers

Sr No Toll Free Number
1 18001234
2 18002100
3 1800112211
4 18004253800

Services through dedicated Toll-free numbers

Sr No Toll Free Number Support provided for
1 1800 1111 09 For unauthorised transaction reporting)
2 1800 1111 01 SBI YONO
3 1800 11 0009 Pensioners
4 1800 11 0001 PMJDY
5 1800 11 0018 SBI FASTag
6 1800 11 2017 GST
7 1800 11 2018 Home Loan
8 1800 425 9760 Income Tax Refund Orders (ITRO)
9 1800 8900 Wealth & Platinum customers
10 1800 1111 03 SBI Doorstep Banking Services

International customers
The Contact Centre services can also be availed by calling +91-80-26599990 (toll number). Our overseas customers can make use following International Toll Free Numbers (ITFNs) that serves 20 countries.

In addition to phone calls, you can email the Contact Center at contactcentre@sbi.co.in with your inquiries.

Never answer to any email, phone call, or SMS that asks for your personal information, such as your ATM PIN, ATM Card details, Password, User Name, etc., no matter how enticing or official-looking they may appear to be. These messages are issued by scammers to coerce you into disclosing your credentials.

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