In case of theft or misplacement of debit card, State Bank of India (SBI) customers can block their debit card immediately by calling the customer care number, by visiting a bank branch or through Internet banking. Note that customers who stay abroad such as in USA and Canada can also block their debit card.

According to the SBI website, below are the important points to note before blocking your SBI debit card.

• If you have misplaced or lost your State Bank ATM cum Debit Card, you can block the card using this functionality.
• Before proceeding ahead, please ensure that you have registered your mobile number with the Bank.
• If Mobile No. & Account No. are valid, you will receive an OTP on your registered mobile.
• Enter the OTP received on your mobile. All cards issued in the account will be displayed (partially masked).
• Please select the card number you want to block and click on submit button.
• Caution! Once a card is blocked, you cannot unblock it online.

How to block SBI debit card from website (direct link)

Step 1: Visit https://retail.onlinesbi.sbi/retail/blockatmcard.htm

Step 2: Enter account number, select country, enter registered mobile number and enter the captcha image and click on submit.

Call on toll-free number

Calling the bank’s toll-free numbers, 1800 11 2211 or 1800 425 3800, is the quickest way to block your SBI ATM/debit card. By adhering to the instructions you get after dialling the toll-free number, you can block your card.

Via SMS

Additionally, you can disable your SBI ATM/debit card by sending a predefined SMS message to the bank. Send BLOCK XXXX, where XXXX are the final 4 digits of the debit card number, to 567676 to disable your ATM card. The cellphone number associated with the bank account must be used to send the SMS.

You’ll get a confirmation SMS after the bank has received the SMS. The SMS notification will include the ticket number, blocking date, and blocking time.

By visiting the bank branch

An ATM card holder can visit his/her nearest branch and request the bank official to block his/her ATM-cum-debit card.

Debit card charges

At the time of application or renewal, the yearly card costs will be deducted from the primary account associated with the card. According to the SBI terms and conditions, “The cardholder shall always maintain such minimum balance in the designated account, as Bank may stipulate from time to time. Bank reserves the right at any time to charge the cardholder for the issue or reissue of a Card and/or any fees/charges for the transactions carried out by the cardholder on the Card.”